Top Tips for Working Alongside Families and Unpaid Carers

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Dementia Action Week takes place from 18th – 24th May 2026.

Why This Matters

Yellow Post-it- note, with Helpful Tips and 1, 2, 3 written on it

Families and unpaid carers often carry emotional, practical and decision‑making responsibilities long before dementia is formally recognised.

They may feel exhausted, worried or unsure whether they are doing the right thing, even while being a vital source of continuity and knowledge.

During Dementia Action Week, it is important to recognise carers not simply as helpers, but as people who need understanding, partnership and support in their own right.

This Week’s Top Tips

Noticing

  • Notice signs of strain, guilt or uncertainty in family members and carers
  • Remember that carers may be balancing multiple roles and pressures
  • Be aware that past experiences shape how families approach support

Responding

  • Acknowledge carers’ expertise without assuming they have all the answers
  • Create space for carers to speak openly, including about difficulties
  • Avoid judgement about coping strategies or decisions made under pressure

Creating the conditions

  • Share information in manageable amounts and revisit it over time
  • Signpost support early, not only at points of crisis
  • Treat carers as partners while respecting the person’s rights and wishes

A Gentle Reminder

Supporting someone with dementia means supporting the network around them. Carers do not need perfection; they need understanding and collaboration.

Over to You

You might like to reflect on one way you could make contact with a carer feel more supportive and less transactional this week.

Dementia Action Week reminds us that we can all take small actions to support families and unpaid carers of people with dementia. An authentic, heartfelt question such as “how are you feeling?” can go a long way.

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