Terms and Conditions

Last updated: 15/05/2026

These Terms and Conditions govern your use of mikephillipstraining.co.uk (the “Website”) and any services purchased or accessed through it. By using the Website, you agree to these terms. Please read them carefully.

1. About Us

This Website is operated by Mike Phillips, trading as Mike Phillips Training, a sole trader based in the United Kingdom. For any enquiries, please contact: mi**@*********************co.uk

2. Services

Mike Phillips Training offers the following services through this Website:

  • Training, facilitation, consultancy, and coaching – delivered in person or online
  • Online learning courses – accessed through the Website’s learning platform (powered by LearnDash)
  • Meeting and consultation bookings – arranged through the Website’s booking system

3. Bookings and Purchases

3.1 Making a booking or purchase

By completing a booking or purchasing a course through the Website, you are entering into a contract with Mike Phillips Training. You will receive a confirmation by email once your booking or payment has been processed.

3.2 Pricing

All prices are displayed on the Website and are in pound sterling (£). Prices include VAT where applicable and are subject to change without notice.

3.3 Payment

Payment is taken securely online at the time of booking or purchase. We use a third-party payment processor; your card details are not stored on our systems.

3.4 Cancellations and refunds – coaching, training, and consultancy bookings

  • Cancellations made more than 5 working days before the scheduled session will receive a full refund.
  • Cancellations made within 5 working days may be rescheduled at our discretion, but are not eligible for a refund.
  • If we need to cancel a session, you will receive a full refund or the option to reschedule.

3.5 Cancellations and refunds – online courses

Due to the digital nature of online course content, once you have accessed the course materials, we are unable to offer a refund unless the content is materially defective. If you have not yet accessed the course, you may request a refund within 14 days of purchase in accordance with your rights under the Consumer Contracts Regulations 2013.

4. Online Learning

Access to online courses is provided through the Website’s learning platform. Upon purchase, you will be granted access to the relevant course materials for the period specified at the time of purchase.

You agree not to share your login credentials, reproduce, distribute, or resell course materials. All course content is protected by copyright and remains the intellectual property of Mike Phillips Training.

5. Intellectual Property

All content on this Website, including text, images, course materials, and resources, is the intellectual property of Mike Phillips Training unless otherwise stated. You may not reproduce, distribute, or use any content without prior written permission.

6. Limitation of Liability

We provide our services with reasonable care and skill. However, to the fullest extent permitted by law:

  • We do not guarantee specific outcomes from coaching, training, or consultancy services.
  • We are not liable for any indirect or consequential losses arising from use of the Website or our services.
  • Our total liability in connection with any claim shall not exceed the amount paid by you for the relevant service.

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

7. Acceptable Use

You agree not to use this Website for any unlawful purpose, to harm others, or to attempt to gain unauthorised access to any part of the Website or its systems.

8. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

9. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. The current version will always be published on this page with the date it was last updated. Continued use of the Website after changes are made constitutes acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these terms, please contact us at mi**@*********************co.uk.