Top Tips for Using Observation to Strengthen Values-Based Care
Why This Matters

Observation helps reveal how values are lived in practice and supports reflection and improvement.
This Week’s Top Tips
Noticing
- Observe interactions, not just tasks
- Pay attention to communication and tone
- Notice how the person responds
Responding
- Use observation for reflection, not judgement
- Focus on strengths and improvements
- Encourage self-reflection
Creating the Conditions
- Build trust in observation
- Make reflection routine
- Link to values
A Gentle Reminder
Observation is about growth.
Over to You
Observe one interaction this week.
Over to You:
Release Your Potential

- Do any of these things ring true for you and can you picture yourself putting these tips into action?
- What would it look, sound and feel like if you put some of these tips into action – for you and others?
- What barriers might you come against when putting these tips/ideas into action? How might you overcome them?
- Who could give you support and how?
- Have you tried these tips and ideas out and, if so, what have you learned?
I’d love to hear your thoughts, reflections, gut reactions, perceptions, experiences and wisdom.
Remember that sharing our experiences can help others, so your thoughts and comments are always welcome.
