Care Matters – Health and Social Care Issues

Despite what we may read or see in the media, there are some excellent examples of high quality care that enable individuals to achieve a better quality of life.

As St. Francis of Assis said:

Seek first to understand, before being understood.

The following collection of courses highlights good practice and will help participants develop the attitude, knowledge and skills to support those they work with to the best of their ability – providing care and support with dignity and respect.

These courses will enable participants to develop empathy and understanding to provide the highest standards of care possible.

The courses listed below are available.

Care Matters free course outlines

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Providing Telephone Support

214 KB
Download

Starting Up and Running a Self-help Group and Keeping it Going

195 KB
Download

Promoting Wellbeing and Independence in Older People's Care

144 KB
Download

Putting the Person First: Creating Person-Centred Care Plans with Clients

245 KB
Download

Personalisation: Managers' Perspectives

194 KB
Download

Personalisation: An Introduction for Front-line Staff

193 KB
Download

Peer Support Skills (2 Days)

188 KB
Download

Older People, Mental Health and Wellbeing

194 KB
Download

Meeting the Care Needs of Older LGBT+ People

194 KB
Download

Mental Health Awareness

193 KB
Download

Loss and Bereavement (2 Days)

194 KB
Download

Involving and Consulting Clients and Service-users

245 KB
Download

HIV in the Workplace

173 KB
Download

HIV, Stigma and Mental Health

193 KB
Download

HIV Awareness

200 KB
Download

Experts by Experience I: Getting Started (2 Days)

204 KB
Download

Experts by Experience II: Getting Your Voice Heard to Influence Policymakers and Service Development (2 Days)

183 KB
Download

Experts by Experience III: Magical Presentations – Sharing and Presenting Your Story (2 Days)

205 KB
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Basic Counselling Skills: For Those Providing Peer Support to Others (2 Days)

223 KB
Download

Basic Counselling Skills: For Health and Social Care Professionals (2 Days)

223 KB
Download

Co-Production: Principles, Practice and Impact

175 KB
Download

Protecting Confidentiality and Professional Boundaries

192 KB
Download

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