Top Tips for Creating a Warm Welcome
The way we welcome someone can shape their whole experience. For people living with dementia, a warm welcome can help reduce anxiety and create a sense of safety and belonging.
Author: Mike Phillips
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Top Tips for Addressing Performance and Difficult Conversations in Supervision
Performance issues develop over time and can be addressed early through effective supervision.
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Top Tips for Leaders: Building a Values-Led Culture
Leaders shape culture and create environments where values are sustained.
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Belonging Begins with Being Seen
Exploring how we need to look behind the label of dementia, to see the whole person, including their life history and identity.
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Top Tips for Prioritising and Protecting Support and Supervision Time
Consistent supervision builds trust and motivation. Cancelling sessions sends the wrong message – supervision isn’t important; this person isn’t important.
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Top Tips for Using Observation to Strengthen Values-Based Care
Observation helps reveal how values are lived in practice and supports reflection and improvement.
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Top Tips for Getting the Support and Supervision Agenda Right
A clear agenda creates focus and balance between performance, wellbeing and development.
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Top Tips for Recognising and Celebrating Values in Action
It is easy to focus on what goes wrong and overlook positive practice. Recognising values in action strengthens culture.
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Top Tips for Structuring Strengths-Based Support and Supervision
The way supervision is structured shapes the conversation. A strengths-based approach builds confidence, ownership and growth.
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Top Tips for Embedding Values into Everyday Dementia Care Practice
Values are most powerful when they shape behaviour in real situations. In dementia care, this includes how we respond to distress, communicate, and support dignity.
