Top Tips for Having Meaningful Conversations
Meaningful conversations help people feel heard, valued and connected.
Author: Mike Phillips
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Top Tips for Understanding the Social Model of Disability
The Social Model helps us focus on removing barriers rather than changing people.
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Top Tips for Supporting Choice
Choice helps people maintain independence, dignity and a sense of control.
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Top Tips for Creating Accessible Experiences
Accessibility is about ensuring everyone can participate, contribute and feel included.
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Top Tips for Creating a Warm Welcome
The way we welcome someone can shape their whole experience. For people living with dementia, a warm welcome can help reduce anxiety and create a sense of safety and belonging.
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Top Tips for Addressing Performance and Difficult Conversations in Supervision
Performance issues develop over time and can be addressed early through effective supervision.
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Top Tips for Leaders: Building a Values-Led Culture
Leaders shape culture and create environments where values are sustained.
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Belonging Begins with Being Seen
Exploring how we need to look behind the label of dementia, to see the whole person, including their life history and identity.
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Top Tips for Prioritising and Protecting Support and Supervision Time
Consistent supervision builds trust and motivation. Cancelling sessions sends the wrong message – supervision isn’t important; this person isn’t important.
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Top Tips for Using Observation to Strengthen Values-Based Care
Observation helps reveal how values are lived in practice and supports reflection and improvement.
