Care Matters - Health and Social Care Issues
Despite what we may read or see in the media, there are some excellent examples of high quality care that enable individuals to achieve a better quality of life.
As St. Francis of Assis said:
“Seek first to understand, before being understood.”
The following collection of courses highlights good practice and will help participants develop the attitude, knowledge and skills to support those they work with to the best of their ability – providing care and support with dignity and respect.
These courses will enable participants to develop empathy and understanding to provide the highest standards of care possible.
The courses listed below are available. You can download detailed course outlines from the download page.
- Basic Counselling Skills
- Care Matters: Involving and Consulting Clients and Service-users
- Care Matters: Protecting Client Confidentiality and Professional Boundaries
- Care Matters: Providing Telephone Support
- HIV/AIDS Awareness
- HIV and Mental Health
- HIV and Women
- HIV in the Workplace
- Loss and Bereavement (2 Days)
- Meeting the Care Needs of Older LGBT People
- Mental Health Awareness
- Personalisation – An Introduction for Font-line Care Staff
- Personalisation – Managers’ Perspectives
- Promoting Older People’s Mental Health
- Promoting Well-being and Independence in Older People’s Care
- Putting the Person First – Creating Person-centred Care Plans with Clients
- Starting Up and Running a Self-help Group and Keeping it Going