Partners in Learning: Annual Insights Survey

Mike’s Annual Survey – always listening, learning, and welcoming your thoughts.

Welcome from Mike

Hello everyone.

I am inviting all existing and potential Learning Partners (customers) to share the key Learning and Development issues you are facing and how I can best support you in the year ahead.

Your feedback directly shapes my planning for future courses, resources, e‑courses, and online content.

Partners in Learning: Annual Insights Survey 2026

Section A: About You and Your Organisation

I offer flexible pricing based on an organisation’s income, with discounts and pro bono support for grassroots groups and charities working with vulnerable communities.

1. Which of the following best describes your organisation?

Band A
Voluntary, charity and community organisation with an annual turnover up to £500,000

Band B
Voluntary, charity and community organisations and care services with an annual turnover of between £500,000 – £1m

Band C
Voluntary, charity organisation sand Statutory organisations (e.g. NHS or Local Authority) with an annual turnover above £1m

2. How much does your organisation spend on learning and development (training, coaching, e-learning) for staff and volunteers?

We have no learning and development budget

Less that £1,000

Between £1-10,000

Between £10,000 and £20,000

Above £20,000

Section B. You and Your Organisation and Mike Phillips Training

1. Which services have you purchased from Mike Phillips Training in the last 10 years (tick as many as appropriate)?

Training

Facilitation

Consultancy

Coaching

None of the above, we haven’t purchased services from Mike Phillips Training yet

2. How would you describe the experience overall?

Excellent

Good

Average

Poor

Not applicable

3. Looking at my Core INSPIRE Values, would you say:

Mike aligns to the INSPIRE values completely.

Mike aligns to the INPIRE values most of the time.

Mike aligns to the INSPIRE values rarely.

Mike never aligns to the INSPIRE values.

Not sure.

4. If you have purchased services from Mike Phillips training in the past, how would you rate them in terms of value for money.

Excellent value for money

Good value for money

Average compared to other providers

Poor value for money

Not Applicable

5. Choose five of the following words to describe a training day run by Mike Phillips Training

Appropriate

Basic

Boring

Challenging

Clear

Confusing

Different

Difficult

Emotive

Encouraging

Energising

Enjoyable

Exhausting

Focused

Fun

Helpful

Imaginative

Innovative

Inspired

Instructive

Interesting

Irrelevant

Long-winded

Motivating

Practical

Realistic

Relevant

Rushed

Stimulating

Superficial

Theoretical

Thorough

Thought-provoking

Transformational

Unfocused

Well-paced

6. Would you recommend Mike Phillips Training to others?

Yes

Not Applicable/Not Sure

Please use this space for any other comments

Section C: Making Your Investment Count

I know that all organisations face limited resources (money, staff/volunteers, time etc.) and I want to do my best to support current and future Learning Partners by offering added value.

This includes a banded fees policy, offering discounts to Learning Partners who purchase more training and offering additional, blended learning support so that learning is embedded in day-to-day practice.

1. Did you know…

	Yes	No
a) I have an ethical pricing policy, so that smaller organisations (such as grass-roots charities and community groups pay less
b) I am a CIPD Certified Trainer, Teepa Snow Certified Trainer, Certified Consultant and Certified Coach, Health Care Trainers Network Approved Provider, CPD Member – The CPD Certification Service. For more about my Qualifications and Professional Memberships, visit my website
c) I also provide training online and E-courses via my INSPIRE LEARNING ZONE
d) If you are looking for accredited training course, I am a CPD Member – The CPD Certification Service. Get in touch to find out more about accredited courses.
e) I provide consultancy services, e.g. I can help you if you are needing support around the behaviour of a person with dementia, undertake service evaluations, conduct dementia-friendly audits of mealtimes, the care environment etc. provide consultancy around making your services are LGBT+ inclusive
f) I deliver Coaching+ services for individuals and groups (see more below)
g) If you purchase five (5) of more training days, you become a Silver Learning Partner unlocking additional benefits and discounts. – 6 Months Free Access to my INSPIRE LEARNING ZONE – Two (2) free online Coaching+ Group Sessions: Unlocking Learning with learners to help them transfer their learning to the workplace and embed care practice
h) If you purchase Ten (10) Days of training days, you become a Gold Learning Partner unlocking even more benefits, including: – 12 Months Free Access to my INSPIRE LEARNING ZONE – Five free online Coaching+ Group Sessions: Unlocking Learning with learners to help them transfer their learning to the workplace and embed care practice. – Two (2) Coaching+ Group Sessions: Learning into Practice sessions designed specifically for line managers and Team Leaders, supporting them to embed learning in the workplace and strengthen care practice.

For further details, see my website and my Making Your Investment Count brochure to find out about the ways in which I try to ensure you get best value for your investment in learning and development.

Section D: Your Learning and Development Priorities in the Next Year

What are the three (3) priorities that you would like your staff and volunteers need to learn about and/or skills they need to develop in the next year?

1st

2nd

3rd

SECTION E: INSPIRE LEARNING ZONE, DIGITAL PRODUCTS & ONLINE CONTENT

E-Courses

Through my INSPIRE LEARNING ZONE I will be offering a range of E-courses.

1. What three topics would you be interested in me developing that would be helpful to you and your team (this could be topics under my course themes above or something new)

Digital Products

I am developing digital products for my INSPIRE LEARNING ZONE, access many of these will be free to learners attending training purchased by Learning Partners.

2. Which of the following would you find useful (choose as many as you wish)

WELCOME PACKS (Pre-course work for learners to complete prior to training – approximately 30 minutes to complete)

E-BOOKS (downloadable books (formerly Handout Packs on course topics)

LEARNER WORKBOOKS (With the Option for learners to Download and Print for use on training – neuroscience suggests that learners find writing during learning, helps aid learning and knowledge retention)

BONUS PACK (A Resource for Learners to complete after training with additional curated online learning – e.g. watching an online video, listening to a podcast, reading an article) for those who wish to take their learning further)

DOWNLOADABLE TOOLS AND TEMPLATES (e.g. Top Tips, Checklists, Theories Toolbox)

3. Please use this space if you have further suggestions. You may wish to list topics you would like so see developed as Digital Products (E-Courses, E-Books, Short videos etc.)

Offering Short-Form Learning Through Social Media

In additional to my monthly Pause for Thought Blog, I am planning my online content strategy for the next 12 months. This will be a chance to platform short-form learning via social media – through posts, Top Tips, video, tools and more. This concluding section will help me in planning this moving forward.

1. In terms of your staff (potential learners), which of the following social media platforms that I currently use are they most likely to use (tick as many as you like)

Bluesky

Facebook

Instagram

Other

2. What topics would you like me to cover in my monthly Pause for Thought blog and social media posts in the future that would help you and your organisation?

3. This is the end of the survey, although you are welcome to add any final comments, suggestions, or questions here: